Matthew Denn, Delaware's Insurance Commissioner

Insurance Commissioner & Department of Insurance

1-800-336-9500

ELDERinfo provides free health insurance counseling for people with Medicare. You can call ELDERinfo at 1-800-336-9500 or (302) 674-7364 to set up a free counseling session with a trained volunteer at a convenient site near you. Our goal is to empower people with Medicare to better understand their options and enable them to make the best health insurance decision for themselves.

ELDERinfo provides counseling and assistance on questions and problems related to Medicare, Medicaid, Medigap, long-term care insurance and other types of health insurance. There is no charge for the service.

Counselors with ELDERinfo are volunteers who have completed extensive training on health insurance. Counselors provide one-on-one assistance in an objective and confidential manner. To become an ELDERinfo volunteer and help other Medicare beneficiaries understand their health insurance options, please call 1-800-336-9500 or (302) 674-7364.

ELDERinfo is Delaware's State Health Insurance Assistance Program (SHIP) and is funded in part by a grant from the Centers for Medicare and Medicaid Services.

ELDERinfo Calendar of Activities

What's New In Medicare:

2008 Premium Information

Medicare.gov

Medicare Private Fee-for-Service Plan Marketing Rules

Medicare Prescription Drug Benefits:

Ask ELDERinfo how you can save $3,600 on the Cost of Your Prescription Drug!

State of Delaware Prescription Assistance Program (DPAP)

Medicare Supplemental Insurance (Medigap):

Medicare Supplement Companies

2008 Guide to Health Insurance for Delaware Senior Citizens

Other Information:

Frequently Asked Questions

Available Publications and Information

List of Long-Term Insurance Companies

Links To Other Helpful Websites:

U.S. Administration of Aging
U.S. Department of Health and Human Services
Delaware Services and Programs for the Aging Population
U.S. Centers for Medicare and Medicaid Services
U.S. Social Security Administration

How to Become an ELDERinfo Volunteer Counselor

ELDERinfo volunteers help fellow senior citizens in their community with questions regarding Medicare, Medicare supplements, Medicare claims processing, Medicare Advantage, and Medicare prescription drug plans. Volunteers should:

Not be, or have an immediate family member who is an active insurance salesperson.
Provide one-on-one counseling by appointment at counseling site or at home* of home-bound or by telephone.
Complete a Counseling Report Form and a Client Agreement Form for each client. These should be submitted to the SHIP Director or Assistant Director.
Keep all client information (medical and financial) confidential.
Never recommend a specific insurance company or policy.
Attend Medicare Training offered by ELDERinfo.

* Policies & Procedures

* NOTE: Home visits are optional.

Call ELDERinfo at 1-800-336-9500 or 302-674-7364 to obtain an ELDERinfo Volunteer application. Or you may download and complete the Volunteer Application and turn it in to the ELDERinfo Office.

Last Updated: Friday, 25-Apr-2008 12:30:53 EDT